Shipping Policy

At Zova Outfits, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we handle delivery, processing times, and shipping charges.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

  • Standard delivery within [your country] usually takes 3–7 business days.

  • International delivery may take 7–21 business days, depending on location and customs clearance.

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight/size.

  • Free shipping may be offered on orders above a certain amount (if applicable).

4. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email or SMS (if available).

  • You can track your order through our courier partner’s website.

5. Incorrect Address

  • Please ensure your shipping details are correct before placing an order.

  • Zova Outfits is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

6. Delays

  • While we do our best to deliver on time, delays may occur due to courier issues, weather conditions, or customs checks (for international orders).

  • We will keep you updated if there is any significant delay.

7. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us immediately.

  • We will work with the courier service to resolve the issue and provide a replacement or refund if applicable.

8. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page.